Four months ago, I had an appointment with my pulmonologist. She did her exam. At the end of the appointment, I asked for my next visit to be scheduled as a telemedicine appointment. The request was noted. I was given an appointment time.
Last week, I called the day before my appointment to confirm the time and date. I also checked to make sure the appointment was a telemedicine visit. The receptionist said the appointment was scheduled as being in-person, but she could change it to telemedicine.
On the day of my appointment, I waited and waited. No one called me. I know the office is busy. They sometimes do not get to the telemedicine visits until late in the day. No one ever called.
Yesterday, I received a phone call from the doctor’s office. The person apologized for my late telemedicine appointment. The woman asked, “Are you available today to have a telemedicine visit?” I said yes. The appointment was scheduled.
Yesterday, I waited and waited. No one called.
I am not in need of having the appointment. I keep it just to stay on the books as a patient. I wonder when I will actually have the telemedicine appointment.
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