A few months ago, I purchased a supplement which helps with digestion. To get the best price, you had to sign up for a subscription. The problem with the subscription is that it renewed many months before I would be finished with the supplement. I only use half a dose to save money. So, the supplement lasts me 8 months.
When I ordered a few months ago, I thought I had cancelled the subscription after receiving the shipment. Moreover, the credit card on the subscription expired. I thought I was safe with the subscription not renewing.
Yesterday, I received an email my subscription order was being sent out to me. I tried calling and emailing the company, but they were closed. I called this morning, but I have been informed the product already had a shipping label created. It could not be cancelled.
I asked how an expired credit card could be charged. I was told, they just process the card. My credit card company let the charges go through on an expired card.
I was really upset. I still have about a five month supply left of the supplement. And now, with this new shipment, I will have over a year’s worth of the supplement. The supplement needs refrigeration and has a limited shelf-life. I am not sure if I will be able to finish the supplement before it expires.
I am frustrated, but I guess the only person I should be mad at is myself. I should have double and triple checked the subscription was cancelled. I tried removing my credit card from the account, but it would not let me do that. Hopefully, in the future, if the company decides to renew my subscription, the credit card company will reject the outdated credit card.
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