Tuesday, October 9, 2018

The 5 o'clock hush

As the clock strikes 8 a.m., my pulse quickens a bit. It is Monday morning. After a nice peaceful weekend, the phone lines to most medical facilities are now open. Almost immediately, the phone rings. It is my pharmacy or home health agency or doctor's office calling. I am too tired to take the call. I allow the phone to ring and hope my mom takes a message for me.

Every week day, it is the same routine. All day long there are phone calls from some medical-based company. Sometimes the phone calls are just reminders about upcoming appointments. Other calls bring discouraging news such as prescriptions being denied or medical appointments not being approved because additional information is needed. I then need call doctors' offices or insurance companies and often spend too many minutes on hold. My patience grows thin.

As the day marches forth, I often count down the hours until the clock strikes 5 o'clock. Oh, 5 o'clock! My favorite time of the day! Doctor's offices, insurance companies, durable medical equipment companies, etc., all close at 5 p.m. When the minute hand on my clock clicks passed 5 p.m., I know the phone will no longer ring for the day. I breathe a sign of relief. My "job" for the day is over. I can relax and not have to worry about resolving any urgent medical matters...well, I can relax for the next 15 hours until the next week day starts all over again at 8 a.m.

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